Customer Success: Case Studies

Case Studies

Illinois Community Bank Builds Relationships and Expands Services While Decreasing Fraud Risk

Read how this $2.5b community bank in Illinois with 20,000 retail customers focused on strategic business issues to frame their fraud protection initiative and determine the full value they're receiving for their investment, including expanded services, improved customer trust, and enhanced competitiveness.
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NEFCU

NEFCU Proactively Protects Customers In Only Minutes a Day

This Long Island credit union has a goal of providing state-of-the-art solutions to facilitate a more secure Internet banking experience. They now proactively stop fraud in less than one hour per day while increasing member trust and satisfaction.
PDF, 86 Kb

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Community Bank Protects Business Customers While Enhancing Services

With $11b in assets and 6,000 business banking customers, this community bank has expanded wire services with lower risk while taking only 30 minutes a day to manually review the highest risk transfer requests.
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Ordinary Institutions Providing Extraordinary Fraud Protection

Ordinary Institutions Providing Extraordinary Fraud Protection

Case Studies describing how banks and credit unions are winning the war against online fraud.

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Video: Using Behavioral Analytics to Stop Fraud

Using Behavioral Analytics to Stop Fraud

Hear how Star One Credit Union is using customer behavior to identify and thwart today's - and tomorrow's - fraud attacks.

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