FraudMAP Overview

Online Accounts Are Under Attack

Customer financial and information assets remain at risk. The integrity of your online channel is at risk. Your brand reputation is at risk. Companies simply do not have the resources to anticipate and respond to every possible online fraud threat. Today’s attacks expose the inadequacies of yesterday’s online fraud prevention technologies, which cannot keep up with organized fraudster networks and their alarming pace of innovation.

Tracking fraud in the online environment is a hard problem to solve.  Fraudster tactics rapidly evolve, and today’s sophisticated criminal methods mean online account fraud often doesn’t look like fraud at all.  In fact, fraudsters can look exactly like how you expect and even want your customers to behave online.  Accurate detection is made even more difficult because today’s fraudsters use multi-channel fraud methods that combine both online and offline steps–any one of which looks perfectly acceptable but when taken in combination amount to a fraudulent attack.  Identifying truly suspicious events that deserve action by limited fraud resources is like finding a needle in a haystack.

A Solution Built for Preventing Online Fraud

Guardian Analytics FraudMAP™ maximizes the impact of your online fraud prevention resources while spotting fraud tactics previously unknown or undetected. FraudMAP protects online channels by preventing account fraud using two critical components:

  • A Risk Application featuring a rich visual analytic interface to aid investigation, resolution and risk monitoring
  • A Risk Engine that detects new and emerging fraud schemes using strong analytics and predictive models of individual online customer behavior

As the next critical layer in online asset security, Guardian Analytics was built from the ground up to specifically address the online account fraud problem.

FraudMAP™ Optimizes Anti-Fraud Efforts with Actionable Analysis

The Guardian Analytics solution is unique in its ability to protect any online service from fraud related losses to revenue and reputation–without inconveniencing customers. As a back-end, transparent technology tracking and identifying anomalies in online behavior, account by account, FraudMAP is able to detect fraud patterns both known and unknown. With its high fidelity risk scoring, the solution returns more accurate alerts with session-specific context and rich customer history for easier fraud forensics and investigation.

Guardian Analytics makes any anti-fraud effort more proactive and optimizes available resources. No longer do you have to make a trade-off between enhanced security and a frictionless customer experience. As part of a company’s holistic risk management approach to fighting fraud, FraudMAP supports cross-functional business processes extending from online operations to information security and customer support functions.

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