Transaction Monitoring: The Risk Application

The FraudMAP® Risk Application provides finely tuned transaction monitoring alert management capabilities and a visual analytic interface to power investigation, resolution, and risk monitoring. It displays detailed views of online account activity session by session with fine-grained risk scoring. This interactive application is utilized by any employee involved in fraud prevention–including fraud analysts, IT security personnel, risk management analysts, online channel analysts, or even customer-facing employees.

Major Risk Application Functions

• Alert Management
  Highly accurate risk score alerts use adjustable thresholds to pinpoint only the most suspicious activity within and across online sessions, isolating compromised accounts.  High fidelity scoring allows fraud teams to optimize their time and effort by ensuring the right investigative priorities. This intuitive, actionable information focuses anti-fraud efforts and complements existing strong authentication systems.
• Investigation & Forensics
  The Risk Application provides visual forensics to scrutinize suspicious events with sophisticated investigation tools.  The application returns session-specific context and detailed customer history to aid investigation.  It detects coordinated attacks, correlating activity across accounts.  Other business operations can leverage detailed account histories and customer activity to aid in the risk assessment of offline transactions. 
• Process Management
  Case management tools allow investigators to track any incident, manage related workflows, and analyze fraud case histories on an individual or aggregate basis.   
• Performance Measurement
  The Risk Application measures and reports on the effectiveness of fraud controls trended over time, increasing the risk management organization’s understanding of risk levels.  Metrics track risk trends, aggregate analysis across accounts, and aid due diligence and regulatory compliance directives with auditable results.

"Impressive user interface, immediately scan a lot of data and pin-point issues."