FraudMAP Supports Cross-functional Internet Banking Fraud Risk Management Processes

The Guardian Analytics solution supports the needs of all roles in the Internet banking fraud prevention value chain:

• Alerting & Investigation
  FraudMAP’s core functionality speeds fraud investigation by identifying truly suspicious online session behavior, applying granular risk scores, alerting the fraud team, and providing rich forensics and case management. Application users on the front lines of fraud detection benefit from the solution’s powerful analytics.
• Risk Management
  Our technology dovetails with overall risk management processes by systematically tracking fraud risk levels and measuring the performance of countermeasures over time. Management users enjoy aggregate customer and online trend analysis as well as quantitative reporting to meet audit and compliance requirements, such as FFEIC authentication guidance and FACT Act Red Flag.
• Business Operations
  FraudMAP assists customer-facing employees in support or service roles. For example, it provides detailed online account histories on individual customers in support of offline transaction approval/denial due diligence. Employees in operational roles also can perform tasks such as correlating offline fraud with online activity to uncover multi-channel fraud schemes. The solution’s value extends beyond detection to real-time intervention. It adds another layer of security to IT’s support of overall business objectives.

If you play a role in improving and expanding your company’s online channel and are not satisfied with your organization’s approach to online fraud risk management, then explore how FraudMAP can increase visibility into the impact of online fraud on your operations. Contact us today to learn how we can help protect your online brand and better ensure customer confidence.