This section offers in-depth information from Guardian Analytics and third parties on various aspects of online banking, fraud attacks, and how to prevent them. Please check here periodically to see what new materials we have made available.
- Research Studies - Third-party research on the state of the online banking industry and related fraud risks.
- Whitepapers - In-depth explorations into topics associated with preventing online banking fraud.
Research Studies
FFIEC Online Banking Security Readiness Study
This study, conducted in November 2011, reflects what financial institutions are doing - and have already done - to meet the 2012 deadline set forth in the FFIEC Guidance Supplement issued in June 2011. Findings cover overall business drivers plus specific action related to risk assessments, anomaly detection, and technology investments.
2011 Business Banking Trust Study
Our second annual study, completed in February 2011, shows little improvement from last year. Small and medium business expect their banks to protect their assets, but few are effective at this, with 78% of fraud attacks detected only after the money is gone. The result is that financial institutions are losing money and losing customers.
Executive Summary
The Executive Summary provides an overview of the state of business banking fraud, key highlights of the study, and conclusions and opportunities for banking institutions.
PDF, 3 MB
Complete Report
Detailed 2011 findings, showing little improvement over 2010. Banks are seeing just a many fraud attacks, which continue to erode trust and loyalty among small and medium business. Read all of the details that reinforce the Executive Summary released earlier..
PDF, 4.1 MB
2010 Business Banking Trust Study
This February 2010 survey, conducted by the Ponemon Institute, shows that criminals are successfully attacking small and medium business bank accounts at an unprecedented rate, banks are failing to catch fraud and stop financial losses, and customers are losing trust in their institutions.
White Papers
Anomaly Detection Toolkit
Includes:
- 1) Anomaly Detection info graphic showing how anomaly detection works
- 2) A voice-over video talking through the info graphic
- 3) "Anomaly Detection in Action" provides some real-world examples of fraud attacks stopped by anomaly detection solutions
- 4) "Beyond Conformance" explains additional benefits beyond simply stopping fraud and conforming to the FFIEC Guidance
- 5) "A Practical Guide to Anomaly Detection" white paper.
A Practical Guide to Anomaly Detection
The FFIEC now expects layered security with anomaly detection. This paper offers practical answers to commonly asked questions about the capabilities, implementation, and benefits of anomaly detection solutions and how they really work to stop online banking fraud.
PDF, 328k
A Practical Guide to Customer Education
The FFIEC is asking financial institutions to improve customer education as part of their overall fraud defenses. This white paper, written with input from ICI Consulting's Greg Schratwieser, offers practical suggestions for what to cover and how to deliver customer education training in order to meet this requirement.
PDF, 239k
Fighting Cyber Crime: Ordinary Institutions Providing Extraordinary Fraud Protection
This paper offers first-hand accounts of how some financial institutions are winning the war against online fraud, and in the process, making big fans of their account holders. It describes successful strategies that are built upon knowing how fraudsters attack, putting fraud defense into a strategic business context, identifying the primary advantage that FIs have over cyber criminals, and best practices for identifying and preventing attacks before the money is gone.
PDF, 328k
Best Practices for Building a Holistic Security Strategy
Read how a holistic strategy, rooted in behavioral analytics instead of rules and algorithms, can protect ALL account holders from the widest array of online fraud threats, with minimal inconvenience and disruption of legitimate online banking activity.
PDF, 451k
Authentication: The Weak Link in the Battle Against Online Fraud
Cyber criminals are successfully getting past multi-factor authentication and stealing millions. This paper explains the methods criminals use to compromise accounts, what they do when they get into accounts, and how they get the money out. It also explains a new style of fraud prevention technology – Dynamic Account Modeling™ – that has been proven to recognize fraud attacks before the money leaves your bank.
PDF, 1.1 MB
Stopping Multi-Channel Attacks at the Source
This Security Curve white paper describes how seemingly innocuous access to online account could be contributing to the rise in offline fraud, and provides a look at how stopping unauthorized online access could reduce fraud across multiple channels.
PDF, 621k
Customer Case Studies
Our case studies offer detailed descriptions of a particular bank's or credit union's situation, why they implemented FraudMAP Online, and the results.
See For Yourself
Request a live, personalized online demonstration of how FraudMAP Online uses behavioral analytics to stop fraud attacks.
Keep Current with Fraud Informer
Sign up for our on-going series about the latest fraud attacks and how to defend against them.